The Future of Tourist Guides and Tourist Guiding

Day 1

interpretation, story telling and heritage
educational day
4th March – Thursday

11:00am UTC

12:00 Austria

WFTGA Virtual Conference Starts

Introduction to WFTGA

Introduction to Facilitator

Welcome and Setting the scene for Day 1

SESSION 1 START

Introduction to Interpretation

Dr Sam Ham

INTERPRETATION AND ITS CLOSE TIES TO STORY TELLING

JANE BEATTIE

STORYTELLING AND HERITAGE IN A MUSEUM ENVIRONMENT

LARS BJORKMAN

BRINGING STORYTELLING TRADITIONS INTO THE VIRTUAL WORLD

ELENA BALATEL & HANIEH BAGHERZADEH

SHORT BREAK / MUSIC

CHEYENNE BROWN – HARP PLAYER, SCOTLAND

12:30PM UTC

13:30 AUSTRIA

SESSION 2 START

Transmedia Storytelling Tourist guide

Soraia Ferreira

INTERNATIONAL TOURIST GUIDE DAY

Emma T.K. Guest-Consales, Ph.D.

CASE STUDY: ASSOCIATION OF REGIONAL TOURIST GUIDES OF SLOVENIA

Story telling using International Tourist Guide day as a springboard.

MATEJA KREGAR GLIHA AND NINA BUH

In this journey, dont “forget” your identity

panayiotis neufelt

World Tourism Day & Reactivating Cultural Tourism

MARCELO RISI CHIEF OF COMMUNICATIONS UNWTO

2:00PM utc

15:00 AUSTRIA

closure and thank you for joining day 1

Day 2

the future of tourist guiding
professional day
5th march – friday

12:00pm UTC

13:00 Austria

wftga virtual conference starts

introductions

welcome and setting the scene for day 2

session 1 starts

travel trends for 2021

DANIEL LEVINE

WHAT THE MEDIA ARE SEEING IN 2021

ERIC BOWMAN

tourism and tourist guiding from a perspective of a government official

mrs rita marques

recovery signals – what are the future tourists searching for?

iva kutl skrlec

CULINARY TOURISM AND TRENDS

ERIK WOLF

CASE STUDY: ADJUSTING FOOD TOURS USING NEW TECHNOLOGY

RANDALL OBSNEY HERNANDEZ

INTRODUCTION TO WORKING IN THE NEW NORMAL: IDENTIFYING OPPORTUNITIES AND ADAPTING TO EMPLOYERS DEMANDS

VON HARDEN AND ADAM CONNOLLY

MOVING FORWARD UTILISING THE AVAILABLE OPTIONS

ULRICH BERGER

A NEW OPPORTUNITY TO VIRTUALLY INTERACT WITH CUSTOMERS

BECKY LY

TOOLS FOR TRAVEL PROFESSIONALS

SANTOSH KALANGI

SHORT Music BREAK

LINNEA SALLAY, STOCKHOLM

2:00pm UTC

15:00 Austria

session 2 starts

PANEL DISCUSSION: UNPACKING OPPORTUNITIES

ERIK WOLF, VON HARDEN, GEORGES DEPOOTER , ULRICH BERGER, JAMES SAUNDERS

USING AUGMENTED REALITY ON TOURS

VACLAV JURCICEK

CASE STUDY: AUGMENTED REALITY VERSUS VIRTUAL REALITY

SEBASTIAN FRANKENBERGER

CASE STUDY: TIK TOK FOR TOURIST GUIDES

MICHAEL DILLINGER

CLOSING SESSION

WORLD TRAVEL TOURISM COUNCIL

ADOLFO REYES

3:00pm UTC

16:00 Austria

CLOSURE AND THANKS

FACILITATORS

ALUSHCA RITCHIE, GENEVIEVE LECLERC

Music

BILLY NEMEC, USA / NEW YORK SWING

CLOSURE AND THANK YOU FOR JOINING DAY 2

Day 3

Social Engagements
social day
6th march – saturday

4:30PM utc

17:30 AUSTRIA

19TH WFTGA CONVENTION PROMOTION
HOSTS: NOVI SAD TOURIST GUIDES

WFTGA PRESIDENTS ADDRESS
CLOSURE AND THANKS

5:30PM utc

18:30 AUSTRIA

GRAB YOUR #WFTGAFRIENDS & #WFTGAFAMILY AND BE SURE TO JOIN THE YOUR CHOSEN SOCIAL ENGAGEMENT/ACTIVITY

Each session will include a WFTGA Host to facilitate
OPTION A
At home Show and Tell

BRING AN ITEM GIVEN TO YOU AS A GIFT OR PURCHASED ON A TRIP AND SHARE THE STORY BEHIND IT

OPTION B
Dress to Impress

WEAR YOUR TRADITIONAL CLOTHING AND SHARE YOUR CUSTOMS AND STORY BEHIND THE CLOTHING

OPTION C
HOW TO MAKE THE ULTIMATE SANDWICH!

BRING THE INGREDIENTS AND WE WILL SHARE THE PROCESS OF MAKING THE ULTIMATE SANDWICH

OPTION D
DANCE CLASS

LEARN A TRADITIONAL DANCE STEP BY STEP

OPTION E
EASTER TRADITIONS

CELEBRATIONS, CUSTOMS, AND MODERN TRADITIONS

OPTION F
YOUR MOST MEMORABLE ANECDOTE FROM TOUR

SHARE AND LISTEN TO WONDERFUL, HILARIOUS AND SPINE CHILLING STORIES FROM TOURS

OPTION G
MAKE SIGNATURE COCKTAILS WITH A MIXOLOGIST

BRING THE INGREDIENTS OR SIT BACK AND WATCH AS SIGNATURE COCKTAILS ARE MIXED

7:00PM utc

20:00 AUSTRIA

CLOSURE OF WFTGA VIRTUAL CONFERENCE

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